Account Verification on Joya Nahin
Verification is a one-time process that links your Joya Nahin account to your identity — it is how we make sure withdrawals only go to the person who owns the account. You will need a valid national ID or passport and a photo that matches. Upload them through the verification section in your account settings. Our team reviews submissions and confirms the
status by email or in-app notification. Completing verification also removes withdrawal holds that apply to new accounts, so it is worth doing early. We treat your documents with care and store them securely.
- Open Account Settings — Go to your profile, then select the verification section. The upload fields for your documents are listed there.
- Upload Your ID — Submit a clear photo of your national ID or passport. Both sides of a national ID are required.
- Add a Selfie — Upload a recent photo of yourself holding the ID. This confirms the document belongs to you.
- Wait for Confirmation — We review and confirm by email or in-app message. Verified status unlocks full withdrawal access on your account.